FAQ

FAQ

Frequently Asked Questions (FAQ)

Delivery time depends on part type, stock availability, and shipping method. Standard shipments usually take 3–7 business days, while urgent AOG parts can be delivered within 24 hours using priority air cargo.
Yes, ABCAviationParts offers door-to-door shipping from the UK to Turkey and other Middle East countries, including customs clearance and all required export/import documentation.
Yes, imported aviation parts may be subject to Turkish VAT and customs duties. We provide accurate documentation to calculate applicable taxes for your accounting and audit purposes.
Our Turkish branch ensures compliance with Turkish customs regulations, import duties, VAT, and provides all commercial invoices, packing lists, and certificates of conformity required for smooth clearance.
Yes, we provide commercial invoices, packing lists, certificates of conformity, and shipment tracking. All documentation is compliant for audits and accounting in both the UK and Turkey.
Yes, all parts are fully certified according to EASA, FAA, or other relevant international aviation standards. We provide 8130/CAA/EASA forms, traceability records, and conformity certificates for every component.
Yes, we supply both OEM-certified components and PMA-approved parts. All PMA parts are fully compliant with aviation regulations and come with supporting documentation.
Yes, all shipments are fully insured during transport. Insurance covers damage, loss, or theft. For high-value or AOG shipments, we offer premium coverage options upon request.
Absolutely. We specialize in fast-track AOG solutions. Our UK team coordinates with the Turkish branch and local logistics partners to deliver critical parts within hours.
Contact our 24/7 support line or email with the part details, serial number, and urgency. Our logistics team immediately arranges priority shipping and customs clearance.
Returns are accepted for defective parts, wrong shipment, or documentation errors. All returns must follow our RMA (Return Material Authorization) procedure, ensuring quick replacement or credit.
Yes, ABCAviationParts has a dedicated engineering and technical support team. We provide guidance on part compatibility, installation instructions, and maintenance recommendations.
Yes, we serve operators in Saudi Arabia, UAE, Qatar, Oman, Kuwait, and other nearby regions, providing fully certified parts and end-to-end logistics support.
Yes, customers can work with either our UK headquarters or Turkish branch, depending on location and operational preference. Both offices handle documentation, customs, and shipment tracking.